Policy & Terms

Customer Service

Our website, iamfragrance.com, collects order information but may only use this information in the aggregate.

Information Collection And Use

iamfragrance and is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. iamfragrance.com collects information from our users at several different points on our website for order fulfillment and other requests.

Orders

We request information from a customer on our order form. Here a user must provide contact information (like name and shipping address) and financial information such as their credit card number and expiration date. This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the customer.

Links

Our website contains links to other sites. Please be aware that we, iamfragrance.com, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.

Security SSL Encryption

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks customers to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, you will see the URL changes from http to https. The (S) stands for secure. In some cases you will also see the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.


While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to regain access to your information. If you have any questions about the security at our website, you can send an email to info@iamfragrance.com.

Site And Product Updates/ Info Sharing

We also send customers site and product announcement updates via email only if they are subscribed to our free email newsletter.

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done by emailing our Customer Support at info@iamfragrance.com.

Shipping Policy

We process and ship all orders Monday - Friday. Changes To The Internet Privacy Policy This Internet Privacy Policy is effective as January 1, 2008. To date we have never sold our customer information. If we decide to change our privacy policy, we will post those changes here so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.


If you would like to make changes to your account or if you have any questions or concerns about our Privacy Policy, please call us at 310.310.2170 or send email to Customer Support at info@iamfragrance.com.